Failed Computer on Samsung Family Hub 2.0

So, you’re a gadget guru or a kitchen connoisseur and you’ve got the latest and greatest appliance for your home – the Samsung Family Hub 2.0. You probably love all the convenient features this 21st-century refrigerator has to offer — digital grocery lists, family calendars, music playlists — and the list goes on! It’s definitely a great appliance to have. The last thing you want to worry about with your new toy is a failed computer on Samsung Family Hub 2.0.

However, as with any type of technology, there can be some hiccups once in a while. Here are a few ways you can diagnose if your issue is being caused by a failed computer on the Samsung Family Hub 2.0.

Common Issues With a Failed Computer on Samsung Family Hub 2.0

Speaker on Family Hub 2.0 Not Working
One of the most fun features to play with on the Samsung Family Hub 2.0 is the Pandora app. Cleaning up after a big meal is always a little easier with some good music. But if you’re not hearing anything coming out of the speakers, of course, make sure everything is connected/plugged in correctly. If all connections are good, then there may be a problem with the computer.

Also note that the Family Hub will only play sound through a Bluetooth connection that is paired with actual speakers, not a phone or computer that has speakers.

Microphone on Family Hub 2.0 Not Working
Being able to talk to your refrigerator is certainly something straight out of The Jetsons! Telling it what to put on your grocery list or better yet, asking to see what’s inside without even opening the door — awesome. However, you may encounter a time when the refrigerator stops listening and responding to your voice. This is most likely due to a problem with the microphone system. That, in turn, is likely due to the computer on Family Hub 2.0 not working properly.

Touchscreen on Family Hub 2.0 Not Working
With phones and tablets, we’re all so used to touchscreens these days. They’re just so convenient. That’s one of the things that makes this Samsung refrigerator so great. So when the touchscreen on the Family Hub 2.0 isn’t working, you definitely miss it. If you’re not able to select certain areas of the screen (or none at all), or if you can’t swipe left or right to access a different app, there’s probably an issue with the internal computer.

You can try fixing this yourself by resetting the Touch Control Panel on the inside upper right door. Remove the panel and make sure the red switch is in the ‘On’ position (Pressed towards white line.) If not, turn it on. If it is already on (you guessed it) turn it off, wait about 20 seconds and turn it back on.

Proximity Sensor on Family Hub 2.0 Not Working
This newfangled fridge is great and all, but you probably aren’t standing in front of it 24/7, right? Luckily it knows to turn the screen off when you leave and back on when you’re close by. If you notice that it doesn’t ever seem to go off, or if you are near it and the screen remains black, it may have a bad proximity sensor due to a failed computer.

Family Hub 2.0 Doesn’t Reboot After Power Outage
When your power goes out you may feel more like the Swiss Family Robinson than the Jetsons. Your family is probably all too happy to hop back on the internet when the power comes back on. And hopefully, your refrigerator is too. If the Family Hub 2.0 doesn’t reboot after the power goes out, the computer may be to blame.

Hopefully these failed computer on Samsung Family Hub 2.0 tips have been helpful. If you’re in need of Samsung Family Hub 2.0 refrigerator repair in Charleston, give Aviv Service Today a call at (846) 769-5355 or schedule service online.