Locally Owned & Operated Since 1999 • 5 Year Parts Warranty

Aviv Service Today, Inc. Privacy Policy

This privacy policy explains how Aviv Service Today, Inc. uses and protects any information that you give Aviv Service Today, Inc. when you use our website.

Aviv Service Today, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Aviv Service Today, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from July 1, 2018.

What we collect

We may collect the following information:

  • Your name
  • Your phone number
  • Your email address
  • The nature of your inquiry

What we do with the information we gather

We require this information to understand your needs and provide you with a better service for the following reasons:

  • Internal record keeping
  • We may use the information to improve our services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes
  • We may contact you by email, phone, or mail
  • We may use the information to customize the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Control Over Collection of Private/Behavioral Information for Advertising Purposes

We use Google and Facebook advertising tools, which means that information about your web browsing behavior may be collected when you visit our website. Our participation in such advertising programs means that third party vendors, including Google, Facebook, and Instagram, show our advertisements on websites on the Internet. Third party vendors, will use cookies to advertise to you based on your prior visits to our website. To opt-out of Third Party information collection, visit the websites cited below.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Digital Communication Policy

At Aviv Service Today, we are committed to providing efficient and effective communication to serve you better. Our communication channels include voice calls, email, and SMS (text messages). This policy outlines our commitment to ensuring that our communication practices meet the A2P (Application-to-Person) requirements for SMS numbers and other important communication guidelines.

No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding “STOP” at any time. For more information, reply ‘HELP’. Message and data rates may apply. Message frequency varies.

SMS Communication

  1. Consent: By scheduling service with us, you agree to receive SMS and email correspondence from Aviv Service Today. Your consent allows us to use these communication methods for service updates, appointment reminders, and other essential notifications.
  2. Message Frequency: The frequency of SMS messages may vary depending on your service requirements. We will strive to limit messages to those that are necessary and relevant to your interactions with us.
  3. Data Rates: Standard messaging and data rates may apply when receiving SMS messages from us. Please check with your mobile service provider for details on any associated costs.
  4. Opting Out: If you wish to stop receiving SMS messages from Aviv Service Today, you can simply reply with “STOP” to any message, and we will promptly remove your number from our SMS list. You can also contact our customer support team to opt-out.

Email Communication

  1. Consent: By scheduling service with us, you also agree to receive email correspondence from Aviv Service Today. Your consent enables us to send you important service-related information and updates via email.
  2. Frequency: We will strive to keep email communication relevant and necessary for your service needs. You may receive appointment confirmations, service reports, and other important updates via email.

General Communication Guidelines

  1. Privacy: We are committed to protecting your privacy and will never share your contact information with third parties for marketing purposes. Your information will only be used for communication related to your interactions with Aviv Service Today.
  2. Security: We take the security of your personal information seriously and employ industry-standard security measures to protect your data.
  3. Contact Information: If you need to update your contact information or have any questions regarding our communication policy, please contact our customer support team.
  4. Policy Updates: Aviv Service Today may update this communication policy from time to time. Any changes will be communicated to you via email or SMS, and the updated policy will be available on our website.

We appreciate your trust in Aviv Service Today. Please do not hesitate to contact us if you have any concerns or questions about our communication policy or practices. Your satisfaction is our priority, and we aim to provide the best service experience possible.